Conflict of Interest Policy
KARYU estate (the "Company") positions the appropriate management of conflicts of interest as an indispensable obligation to fulfill our "Fiduciary Duty" to our clients. To ensure that our clients' interests are never unjustly compromised, we execute our business based on the following strict policy.
1. Client First Principle
Under no circumstances will the Company prioritize its commercial interests or own interests over those of the client. Regardless of the presence or absence of our remuneration, we will never recommend the execution of a transaction that is deemed lacking in economic rationality or inconsistent with the client's investment strategy.
2. Full Disclosure
Due to the nature of our business, the Company identifies in advance any transactions that may give rise to a conflict of interest between the client and the Company, or between clients of the Company. If a conflict of interest concern arises or its possibility cannot be denied, we will provide Full Disclosure of that fact and the anticipated risks to the client prior to executing the transaction, proceeding only after obtaining explicit consent.
3. Transparency in Principal Transactions
The Company may propose and sell assets it has independently held or developed (principal investment properties) to clients in conjunction with real estate planning and sales businesses or strategic warehousing. Recognizing the structural conflict of interest in transactions where the Company is the seller, we will fully disclose the fact that the Company is a principal party at the initial stage of the proposal. Regarding the validity of the transaction price, we will provide objective market data for the surrounding area (comparable transactions, GIS data, etc.) and clear revenue simulations, supplying the information deemed necessary for the client to make an independent and objective investment decision.
4. Transparent Remuneration
The Company receives only legitimate remuneration agreed upon by the client. We firmly refuse to receive referral fees or kickbacks (Hidden Fees) from third parties—such as renovation contractors, property management companies, or financial institutions—that have not been disclosed to the client in advance.
5. Right of Refusal in Conflicts
In situations of identified conflicts of interest, if the Company determines that absolute neutrality cannot be guaranteed and the client's interests cannot be adequately protected despite full information disclosure and internal measures, the Company will forfeit its own interests and immediately decline the undertaking or execution of said transaction.